Supporter Services Administrator

Position Objectives:

  • To assist with recording donations for PETA India’s databases and accounting systems
  • To coordinate responses to member phone calls, e-mails, and letters
  • To provide the Fundraising Department with general administrative support

Reports to:

Vice President of Finance and Operations

Location:

Mumbai

Term of Employment:

Full-time

Primary Responsibilities and Duties:

  • Ensure that all member donations are accurately processed and recorded in PETA India’s databases and financial systems within required timelines
  • Verify and input donor data into the membership database, including demographic, membership, and personal information
  • Ensure that donor records are kept up to date and are accurate
  • Ensure that all contact information for members is up to date
  • Handle responses to communications from members (including phone calls, e-mails, and letters) in a timely, professional, and efficient manner
  • Ensure that member acknowledgements and receipts are sent to donors in accordance with required timelines
  • Organise and maintain the Fundraising Department’s administrative systems and procedures, including fundraising sample files
  • Assist with preparing and updating various fundraising reports
  • Sort incoming mail and faxes and distribute them within the Fundraising Department in a prompt manner, responding as appropriate
  • Perform general administrative tasks to support the Fundraising Department
  • Perform any other duties assigned by the supervisor

Qualifications:

  • Experience with database systems, Windows, and Microsoft Outlook
  • Knowledge of animal rights issues and PETA’s campaigns
    • Excellent verbal and written communication skills
  • Proficiency with computers
  • Excellent organisational skills and attention to detail
  • Ability to maintain strict confidentiality at all times
  • Commitment to the organisation’s objectives

How to Apply

To apply for a position with People for the Ethical Treatment of Animals (PETA) India, please send your cover letter and CV here.